It service management analyst
CoimbatoreBanfico
...with support engineers and developers via Jira SM and GitLab for timely ticket closure. Strong understanding of SLAs and operational KPIs. Hands-on experience with Grafana, Kibana, New relic/DataDog and AWS CloudWatch for monitoring and log analysis. Jira Service Management Administration, including project setup and [...]
Category Banking, Insurance, Finance & Accountancy