Service delivery manager
Noida/Greater NoidaScaling Theory Technologies Pvt Ltd
...and vendors, ensuring smooth operations, SLA adherence, and continuous service improvement.Key Responsibilities : - Own end-to-end service delivery for assigned clients or accounts- Ensure services meet agreed SLAs, KPIs, and quality standards- Act as the primary client-facing contact for service-related matters- Manage [...]
Category Management & Consulting