Call jobs in 19 at Accenture 981 -990 of 1256 (0.004s)

Hr service delivery senior analyst

BengaluruAccenture

...a dedicated helpdesk or call center. This includes answering questions about HR policies, resolving issues related to payroll and benefits, and providing information on company procedures. The goal is to offer quick and efficient support to employees. It helps ensure that employees have access to the information and help they [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Customer service analyst

GurugramAccenture

...make a few outbound calls per day or send out emails to an AIG department, a Brokerage Agency, business entity or customer to inquire about or gather information to complete a business transaction. What are we looking for Life & Annuity Specialist is responsible for managing and administering life insurance policies and annuity [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Delivery operations associate manager

BengaluruAccenture

...as well as through call and increasing the Domain/customer satisfaction year by year. Should work with several key internal and external clients. These include the Client Operations team/ Front Offices, Agent banks and our internal Onshore team. The importance of building a network and providing credibility to the broader [...]

Job Type: Full-time
Category Management & Consulting

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...voice applications, including Architect call flows, IVRs, and voice bots. Roles & Responsibilities: - Design, configure, and develop Genesys Cloud CX voice applications, including Architect call flows, IVRs, and voice bots. - Build and optimize Outbound Dialer strategies, campaigns, schedules, wrap-ups, [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Quality engineer (tester)

BengaluruAccenture

...• Validate DTMF, prompts, call routing logic, and basic NLU responses. • Execute and analyze results for Velocity regression dashboards. • Work with QA leads to log defects, perform retesting, and maintain test artifacts. • Assist in test data creation and test documentation for CCaaS implementations. • Collaborate [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Infrastructure engineer

PuneAccenture

...SD-Access. • Drive troubleshooting calls to resolution with strong technical acumen and communication skills. • Perform Root Cause Analysis (RCA) for critical network incidents. • Develop and maintain Standard Operating Procedures (SOPs), runbooks, and troubleshooting guides. • Support change management, maintenance [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Quality engineering lead (test lead)

BengaluruAccenture

...CCaaS journeys and customer call flows. • Ability to interpret KPIs like latency, SLA, MOS (basic), IVR routing accuracy. • Strong communication and defect-reporting skills. • Ability to estimate CCaaS testing effort and support proposal building. -Good to Have • Knowledge of Botium or chatbot testing frameworks. • [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture