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      Call jobs in unavailable 651 -660 of 791 (0.001s)

      Delivery operations associate manager

      BengaluruAccenture

      ...as well as through call and increasing the Domain/customer satisfaction year by year. Should work with several key internal and external clients. These include the Client Operations team/ Front Offices, Agent banks and our internal Onshore team. The importance of building a network and providing credibility to the broader [...]

      Job Type: Full-time
      Category Management & Consulting

      30+ days ago in Accenture

      Custom software engineer

      BengaluruAccenture

      ...voice applications, including Architect call flows, IVRs, and voice bots. Roles & Responsibilities: - Design, configure, and develop Genesys Cloud CX voice applications, including Architect call flows, IVRs, and voice bots. - Build and optimize Outbound Dialer strategies, campaigns, schedules, wrap-ups, [...]

      Job Type: Full-time
      Category IT & Telecommunications

      30+ days ago in Accenture

      Quality engineer (tester)

      BengaluruAccenture

      ...• Validate DTMF, prompts, call routing logic, and basic NLU responses. • Execute and analyze results for Velocity regression dashboards. • Work with QA leads to log defects, perform retesting, and maintain test artifacts. • Assist in test data creation and test documentation for CCaaS implementations. • Collaborate [...]

      Job Type: Full-time
      Category IT & Telecommunications

      30+ days ago in Accenture

      Custom software engineer

      BengaluruAccenture

      ...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

      Job Type: Full-time
      Category IT & Telecommunications

      30+ days ago in Accenture

      Custom software engineer

      BengaluruAccenture

      ...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

      Job Type: Full-time
      Category IT & Telecommunications

      30+ days ago in Accenture

      Quality engineering lead (test lead)

      BengaluruAccenture

      ...CCaaS journeys and customer call flows. • Ability to interpret KPIs like latency, SLA, MOS (basic), IVR routing accuracy. • Strong communication and defect-reporting skills. • Ability to estimate CCaaS testing effort and support proposal building. -Good to Have • Knowledge of Botium or chatbot testing frameworks. • [...]

      Job Type: Full-time
      Category IT & Telecommunications

      30+ days ago in Accenture

      Custom software engineer

      BengaluruAccenture

      ...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

      Job Type: Full-time
      Category IT & Telecommunications

      30+ days ago in Accenture

      Application support engineer

      BengaluruAccenture

      ...and lead technical/non-technical bridge calls, coordinate multi-party resolution efforts, maintain stakeholder communication, and drive restoration of services. • Manage the full lifecycle of major incidents: detection, escalation, resolution, executive reporting, shift handovers, and post-incident reviews. • Maintain and [...]

      Job Type: Full-time
      Category Management & Consulting

      30+ days ago in Accenture

      Quality engineering lead (test lead)

      BengaluruAccenture

      ...CCaaS journeys and customer call flows. • Ability to interpret KPIs like latency, SLA, MOS (basic), IVR routing accuracy. • Strong communication and defect-reporting skills. • Ability to estimate CCaaS testing effort and support proposal building. -Good to Have • Knowledge of Botium or chatbot testing frameworks. • [...]

      Job Type: Full-time
      Category IT & Telecommunications

      30+ days ago in Accenture

      Quality engineering lead (test lead)

      BengaluruAccenture

      ...CCaaS journeys and customer call flows. • Ability to interpret KPIs like latency, SLA, MOS (basic), IVR routing accuracy. • Strong communication and defect-reporting skills. • Ability to estimate CCaaS testing effort and support proposal building. -Good to Have • Knowledge of Botium or chatbot testing frameworks. • [...]

      Job Type: Full-time
      Category IT & Telecommunications

      30+ days ago in Accenture
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