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Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Quality engineer (tester)

BengaluruAccenture

...• Validate DTMF, prompts, call routing logic, and basic NLU responses. • Execute and analyze results for Velocity regression dashboards. • Work with QA leads to log defects, perform retesting, and maintain test artifacts. • Assist in test data creation and test documentation for CCaaS implementations. • Collaborate [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Quality engineer (tester)

BengaluruAccenture

...• Validate DTMF, prompts, call routing logic, and basic NLU responses. • Execute and analyze results for Velocity regression dashboards. • Work with QA leads to log defects, perform retesting, and maintain test artifacts. • Assist in test data creation and test documentation for CCaaS implementations. • Collaborate [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Quality engineering lead (test lead)

BengaluruAccenture

...CCaaS journeys and customer call flows. • Ability to interpret KPIs like latency, SLA, MOS (basic), IVR routing accuracy. • Strong communication and defect-reporting skills. • Ability to estimate CCaaS testing effort and support proposal building. -Good to Have • Knowledge of Botium or chatbot testing frameworks. • [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Quality engineering lead (test lead)

BengaluruAccenture

...CCaaS journeys and customer call flows. • Ability to interpret KPIs like latency, SLA, MOS (basic), IVR routing accuracy. • Strong communication and defect-reporting skills. • Ability to estimate CCaaS testing effort and support proposal building. -Good to Have • Knowledge of Botium or chatbot testing frameworks. • [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Workforce services analyst

BengaluruAccenture

...systems to optimize outbound calling efforts. This role includes setting up and maintaining dialer software, monitoring call performance, and ensuring compliance with regulations. It also involves analyzing call data to improve efficiency and productivity. The goal is to enhance communication [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Financial plan & analysis senior analyst

GurugramAccenture

...investment transactions, including capital calls, distributions, settlements, and accruals. • Maintain investment portfolios across various asset classes such as equities, fixed income, alternative investments, and derivatives. • Assist in the valuation of investments, including pricing Financial planning and analysis [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture