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Quality engineering lead (test lead)

BengaluruAccenture

...CCaaS journeys and customer call flows. • Ability to interpret KPIs like latency, SLA, MOS (basic), IVR routing accuracy. • Strong communication and defect-reporting skills. • Ability to estimate CCaaS testing effort and support proposal building. -Good to Have • Knowledge of Botium or chatbot testing frameworks. • [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Workforce services analyst

BengaluruAccenture

...systems to optimize outbound calling efforts. This role includes setting up and maintaining dialer software, monitoring call performance, and ensuring compliance with regulations. It also involves analyzing call data to improve efficiency and productivity. The goal is to enhance communication [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Financial plan & analysis senior analyst

GurugramAccenture

...investment transactions, including capital calls, distributions, settlements, and accruals. • Maintain investment portfolios across various asset classes such as equities, fixed income, alternative investments, and derivatives. • Assist in the valuation of investments, including pricing Financial planning and analysis [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Workforce services analyst

BengaluruAccenture

...systems to optimize outbound calling efforts. This role includes setting up and maintaining dialer software, monitoring call performance, and ensuring compliance with regulations. It also involves analyzing call data to improve efficiency and productivity. The goal is to enhance communication [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Business advisory associate

BengaluruAccenture

...Participate in client conference calls and prepare ‘minutes of meeting’. • Ensure LWI’s are followed and updated regularly and train the team members on process updates. • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. • Must be [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Business advisory associate

BengaluruAccenture

...Participate in client conference calls and prepare ‘minutes of meeting’. • Ensure LWI’s are followed and updated regularly and train the team members on process updates. • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. • Must be [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Business advisory associate

BengaluruAccenture

...Participate in client conference calls and prepare ‘minutes of meeting’. • Ensure LWI’s are followed and updated regularly and train the team members on process updates. • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. • Must be [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Order to cash operations associate

GurugramAccenture

...night. • Overtime and On-Call may be required. • Client holidays are observed instead of Philippine or local holidays. Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Business advisory associate

BengaluruAccenture

...Participate in client conference calls and prepare ‘minutes of meeting’. • Ensure LWI’s are followed and updated regularly and train the team members on process updates. • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. • Must be [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Workforce services associate manager

BengaluruAccenture

...systems to optimize outbound calling efforts. This role includes setting up and maintaining dialer software, monitoring call performance, and ensuring compliance with regulations. It also involves analyzing call data to improve efficiency and productivity. The goal is to enhance communication [...]

Job Type: Full-time
Category Management & Consulting

30+ days ago in Accenture