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Operations engineer

BengaluruAccenture

...incident response, RCA, and on-call rotations 9. A 15 years full time education is required. [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Trust & safety associate-voice

BengaluruAccenture

...well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Trust & safety associate-voice

BengaluruAccenture

...well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Delivery operations associate manager

BengaluruAccenture

...as well as through call and increasing the Domain/customer satisfaction year by year. Should work with several key internal and external clients. These include the Client Operations team/ Front Offices, Agent banks and our internal Onshore team. The importance of building a network and providing credibility to the broader [...]

Job Type: Full-time
Category Management & Consulting

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...voice applications, including Architect call flows, IVRs, and voice bots. Roles & Responsibilities: - Design, configure, and develop Genesys Cloud CX voice applications, including Architect call flows, IVRs, and voice bots. - Build and optimize Outbound Dialer strategies, campaigns, schedules, wrap-ups, [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Quality engineer (tester)

BengaluruAccenture

...• Validate DTMF, prompts, call routing logic, and basic NLU responses. • Execute and analyze results for Velocity regression dashboards. • Work with QA leads to log defects, perform retesting, and maintain test artifacts. • Assist in test data creation and test documentation for CCaaS implementations. • Collaborate [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Quality engineering lead (test lead)

BengaluruAccenture

...CCaaS journeys and customer call flows. • Ability to interpret KPIs like latency, SLA, MOS (basic), IVR routing accuracy. • Strong communication and defect-reporting skills. • Ability to estimate CCaaS testing effort and support proposal building. -Good to Have • Knowledge of Botium or chatbot testing frameworks. • [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Custom software engineer

BengaluruAccenture

...queue routing, whisper prompts, call recording, and voice bot integrations. • Hands-on experience in building serverless workflows using Lambda (Node.js/Python), with seamless integration to services like DynamoDB, S3, Lex, and external REST APIs. • Skilled in designing and integrating Lex V2 bots for natural language [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Call jobs in unavailable 711 -720 of 853 (0.002s)

Operations engineer

Trust & safety associate-voice

Trust & safety associate-voice

Delivery operations associate manager

Custom software engineer

Quality engineer (tester)

Custom software engineer

Custom software engineer

Quality engineering lead (test lead)

Custom software engineer

Related Jobs

Call jobs in unavailable 711 -720 of 853 (0.002s)

Operations engineer

Trust & safety associate-voice

Trust & safety associate-voice

Delivery operations associate manager

Custom software engineer

Quality engineer (tester)

Custom software engineer

Custom software engineer

Quality engineering lead (test lead)

Custom software engineer

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