Jobs at Accenture - Call bareilly jobs in unavailable

Application support engineer

BengaluruAccenture

...process areas. -Lead bridge calls, CAB prep, RCA reviews. -Represent process area in customer operational reviews. -Support automation and tool optimization efforts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Strong understanding of incident management processes [...]

Job Type: Full-time
Category IT & Telecommunications

12 days ago in Accenture

Technology architect

BengaluruAccenture

...of contact center KPIs, call flows, IVRs, agent routing, queue logic, callback handling, and escalation processes. 1. Amazon Contact Lens, Amazon Bedrock or Kendra, CI/CD & IaC (Infrastructure as Code), DevOps Additional Information: - The candidate should have minimum 12 years of experience in Contact Center [...]

Job Type: Full-time
Category Engineering & Architecture

12 days ago in Accenture

Custom software engineer

BengaluruAccenture

...contact centers. Skilled in call flow design, prompt management, DTMF and speech recognition handling, and integration of IVR systems with backend applications using REST APIs, web services, and CTI platforms. Hands-on experience with IVR and CCaaS platforms such as NICE CXone, Genesys, Avaya, or similar, and familiarity with [...]

Job Type: Full-time
Category IT & Telecommunications

12 days ago in Accenture

Custom software engineer

GurugramAccenture

...best practices. Participate in on-call rotation for critical production support. Professional & Technical Skills: Must Have Skills : Hands-on experience with Databricks Unified Data Analytics Platform (administration, job scheduling, troubleshooting). Strong knowledge of PySpark and SQL for debugging production workloads. Solid [...]

Job Type: Full-time
Category IT & Telecommunications

12 days ago in Accenture

Customer service associate

BengaluruAccenture

...requests initiated by participant calls and inquiries related to Money Out, Loan processing, Payroll processing, monetary and non-monetary transactions. • Day-to-day responsibilities include processing participant level transactions/requests such as: o Money Out: providing end-to-end support in any type of withdrawal [...]