HyderabadSpectral Consultants
...Security+, Certified SOC Analyst (CSA), CCNA CyberOps, or CompTIA CySA+ (ref:hirist.tech) [...]
Category Banking, Insurance, Finance & Accountancy
HyderabadInnovistors Technological Solutions Pvt Ltd
...ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD); Certified Implementation Specialist (CIS) in at least one domain preferred (ITSM, ITOM, SecOps, Excellent communication, stakeholder management, and technical leadership skills.Good to have : - Experience implementing Virtual Agent, [...]
Category Engineering & Architecture
HyderabadADCI HYD 20 SEZ
...hourly Customer Service Associates (CSAs). The HVH Recruiter is responsible for candidate talent search and placement, process improvement, and executing hiring strategies for CSA-level hiring, as well as other hiring programs. Recruiters at Amazon foster a collaborative team environment that ensures delivery [...]
Category Human Resources
JaipurRanosys Technologies Pvt. Ltd
...project delivery- Customer satisfaction (CSAT)- Sprint velocity and release predictability- Defect rates and rework- Team utilisation and productivity (ref:hirist.tech) [...]
Category Office & Administration
HyderabadBristol Myers Squibb
...ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification is a plus.Experience with some of the following ServiceNow modules : - IT Service Management (ITSM).- IT Operations Management (ITOM).- IT Asset Management (ITAM).- Service Portal.- [...]
Category IT & Telecommunications
HyderabadAelum Consulting Private Limited
...ServiceNow certifications such as CSA, CAD, CIS (multiple modules), and ITIL preferred.- 10+ years of IT experience with at least 5+ years in ServiceNow architecture roles.- Strong expertise across modules such as ITSM, ITOM, HRSD, CSM, SecOps, SPM, or Custom Apps.- Demonstrated experience in enterprise integrations, workflows, [...]
Navi Mumbaie-Stone Information Technology Private Limited
...resolution timesSLA adherenceCustomer satisfaction (CSAT) scoresRoot cause analysis (RCA) for major incidents.- Provide insights on incident trends and identify opportunities for shift left and automation.User Training and Communication :- Provide onboarding training to users on ServiceDesk processes and self-help options.- [...]
ChennaiWHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED
...: OWASP, NIST CSF, CSA CCM, IoT SF Security Guidelines, etc.- Experience in coaching development teams for security-by-design, process improvement, and compliance in product-centric organizations. (ref:hirist.tech) [...]
Category Fashion & Arts
Gujarat/GandhinagarEtech Global Services
...center KPIs (AHT, ASA, CSAT, FCR, etc.) and provide insights.- Work directly with US clients to gather requirements and present findings.- Ensure data accuracy, documentation, and dashboard usability.- Support internal teams with Tableau training when required.Required Skills :- 3+ years total experience in Data Analysis.- [...]
GurgaonMichael Page
...plans focused on conversion, CSAT, and repeat engagementThe Successful ApplicantExperience in customer care, inside sales, or contact center, ideally in B2B or supply-chain-led business Strong communication skills (Hindi + English essential; Telugu/Kannada/Marathi advantageous) Ability to build and manage scripts, playbooks, [...]
Category Sales
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