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      Csa jobs 221 -230 of 265 (0.000s)

      Senior data scientist - artificial intelligence/machine learning

      Mumbaitalentgen advisory LLP

      ...call patterns, customer behavior, CSAT drivers, and agent performance.- Work with structured and unstructured data including call transcripts, audio data, customer interaction logs, and CRM data.- Develop algorithms for intent recognition, sentiment analysis, topic modeling, and conversation summarization.- Collaborate with [...]

      Category Engineering & Architecture

      30+ days ago in Hirist

      Zycus - applications support manager - itil certified

      BangaloreZycus Infotech Pvt Ltd

      ...corrective actions.- Ensure excellent CSATs by monitoring and driving improvement in FRT, FCR, SLA Adherence (TAT), Quality, Team Knowledge leading to correct issue analysis, prioritization and troubleshooting.- Create documents that outline incident protocols and drive the incident management team to ensure that all protocols [...]

      Category Customer Services & Call Centre

      30+ days ago in Hirist

      Zinnia - security operations center analyst iii - threat hunting

      NoidaZinnia

      ...etc.- Certifications such as CSA, CySA+, CEH or SOC vendor certifications. (ref:hirist.tech) [...]

      Category Banking, Insurance, Finance & Accountancy

      30+ days ago in Hirist

      Fujitsu - lead servicenow atf developer

      Pune/Bangalore/Chennai/Hyderabad/NoidaFujitsu

      ...skills.- ServiceNow certifications preferred (CSA, CAD, CIS-ITSM, ATF Micro cert).Nice-to-Have :- Understanding of enterprise testing strategies, regression cycles, and QA frameworks.Why This Role Matters :This role ensures high-quality ServiceNow releases by embedding automated testing into the delivery lifecycle, reducing [...]

      Category IT & Telecommunications

      30+ days ago in Hirist

      Fujitsu - servicenow technical consultant - hrsd module

      Bangalore/Chennai/Hyderabad/Noida/PuneFujitsu

      ...:- Certified ServiceNow Administrator (CSA).- Certified Application Developer (CAD).- ServiceNow CIS HRSD (preferred).Education & Work Experience :- Bachelor's Degree in Computer Science or equivalent.- Experience within different modules within ServiceNow; i.e ITSM, HRSD, CMDB, Service Portal Development.- 5+ years of hands-on [...]

      Category Education, Training, & Library

      30+ days ago in Hirist

      Fujitsu - servicenow csm/fsm integration developer

      BangaloreFujitsu

      ...FSM.- Certified System Administrator (CSA).- Certified Application Developer (CAD).- CSM/FSM Micro-Certifications.- Experience with ServiceNow ATF, DevOps, or automated deployment tools.- Knowledge of ITOM, ITSM, or ITIL practices.- Experience with message queues, integration middleware, or event-driven architectures.Fujitsu [...]

      Category Fashion & Arts

      30+ days ago in Hirist

      Lmteq - senior servicenow developer - csm/itam/itom

      Chennai/PuneL M INFOTECH

      ...ServiceNow Certified System Administrator (CSA)- ServiceNow Certified Application Developer (CAD)Highly Preferred : - CIS certifications in at least two modules (ITSM, CSM, ITOM, ITAM, GRC, Secops, FSM, or TSM)- Strong experience working in Agile/Scrum environments.- Excellent communication skills to articulate complex [...]

      Category IT & Telecommunications

      30+ days ago in Hirist

      Richpanel - technical support engineer

      BangaloreRichpanel

      ...coverage.Outcomes :- Maintain 90%+ CSAT score Deliver high-quality, accurate resolutions that customers rate positively.- Achieve <5 min average first response time Respond promptly to incoming support requests across all channels.- Hit 80%+ first contact resolution rate Resolve issues in the first interaction without [...]

      Category IT & Telecommunications

      30+ days ago in Hirist

      Servicenow ham pro developer - cmdb/csdm

      Remote/Anywhere in India/Multiple LocationsTribolatech India LLP

      ...ServiceNow Certified System Administrator (CSA).- ITIL 4 Foundation Certification.- Experience integrating ServiceNow HAM with Procurement Systems, Intune, SCCM, or other asset data sources.Position Overview : We are seeking a highly skilled Hardware Asset Management (HAM) Professional with hands-on experience in ServiceNow HAM [...]

      Category Office & Administration

      30+ days ago in Hirist

      Noww - servicenow technical lead - csm/fsm/spm modules

      BangaloreNowwin International Pvt Ltd

      ...- CSM, FSM, SPM, CSA/CAD/CIS. (ref:hirist.tech) [...]

      Category IT & Telecommunications

      30+ days ago in Hirist
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